TCS Recruitment 2025: Tata Consultancy Services (TCS) is hiring freshers and graduates for Customer Service Representative roles in Voice and Webchat Support for its offices in Mumbai and Kolkata. If you’re looking for a stable private job in India with a globally recognized company, this could be your perfect start.
TCS offers excellent entry-level job opportunities for freshers who are tech-savvy, customer-focused, and eager to work in a fast-paced environment. With competitive salaries and a supportive work culture, these roles are ideal for individuals ready to begin their career in the customer service domain.
TCS Recruitment 2025 – Overview
| Job Role | Customer Service Representative (Voice & Chat Support) |
|---|---|
| Company Name | Tata Consultancy Services (TCS) |
| Job Location | Mumbai (Voice), Kolkata (Webchat) |
| Work Mode | On-site |
| Vacancies | Various |
| Eligibility | Graduate (BACHELOR OF COMMERCE) |
| Experience Required | Freshers Eligible |
| Monthly Salary | ₹32,500 (Approx.) |
| Selection Process | Assessment + Interview |
| Application Deadline | 8 August 2025 |
Why Join TCS?
Tata Consultancy Services (TCS) is one of India’s most respected and trusted IT companies with a massive global footprint. Known for its strong values, employee-first policies, and structured training programs, TCS is a great place to begin your career journey.
- Global projects and international client exposure
- Competitive salary and benefits
- Training, certification, and career growth opportunities
- A diverse and inclusive work environment
- Stability and long-term job security
Job Location and Work Mode
This is a full-time, on-site job. Candidates must be willing to work from the assigned city:
- Voice Process Location: Mumbai
- Webchat Process Location: Kolkata
Educational Qualification
Candidates must have a graduate degree in any discipline from a recognized Indian university. Final-year students are not eligible.
Experience
Freshers are welcome to apply. Prior experience in customer support, BPO, or international voice/chat is a plus, but not mandatory.
TCS Recruitment 2025 : Job Responsibilities
International Voice Process – Mumbai
- Handle inbound/outbound calls from international customers
- Resolve queries in a timely and professional manner
- Meet performance targets like AHT and RSAT
- Stay updated on product/process changes
Webchat Support – Kolkata
- Respond to customer queries via chat and email
- Assist in billing and service information
- Update CRM with accurate customer data
- Upsell and cross-sell where applicable
Skills and Requirements
- Excellent English communication (verbal and written)
- Good typing speed and computer proficiency
- Ability to multitask and handle pressure
- Positive, team-oriented mindset
- Willing to work in rotational shifts
Salary Details
The approximate salary for these roles is ₹32,500 per month. Compensation may vary depending on experience and performance during the interview.
Selection Process
- Application Shortlisting
- Online Assessment Test
- Telephonic/Virtual Interview
All updates will be shared via registered email and mobile number.
How to Apply
Apply online only using the links below:
Application Fee
No application fee. TCS does not charge any amount for interviews or job offers.
⚠️ Warning: Do not respond to fraudulent messages demanding money for job placement.
Important Notes
- Last date to apply: 8 August 2025
- Incomplete or incorrect applications will be rejected
- TCS reserves the right to cancel the recruitment process at any stage
Conclusion
If you’re a fresher looking for a private-sector career, TCS Recruitment 2025 offers an exciting start. These customer support roles come with good pay, training, and a professional environment. Apply today and take your first step toward a career with TCS.
Frequently Asked Questions (FAQs)
- Is prior experience required? – No, freshers can apply.
- Is this a work-from-home job? – No, this is an on-site job.
- What is the salary? – Around ₹32,500 per month.
- Is there any fee to apply? – No, it’s free.
- What is the last date to apply? – 30 June 2025.